ERP Solutions

ERP Solutions

Centiment's ERP (Enterprise Resource Planning) is an end-to-end software for SME and Large business. Our customized ERP is built for the way people work today. ERP is available on premise, hosted, or in the cloud as a software as a service (SaaS) solution. It streamline operations to gain company-wide visibility.It also gives access to information anytime, anywhere to improve decision making and speed response times. It is easily adaptable to current manufacturing methods, changing customer requirements, and evolving business strategies. The software assists in optimizing inventory workflow system and production resources thereby increasing efficiency and customer satisfaction. The ERP system solutions for customer relationship management (CRM), manufacturing operations, supply chain management and Supplier Relationship (SCM and SRM), human resource management (HRMS), Financial Control and more.

HRIS
  • Organization, Branch, Department Information
  • Organizational Hierarchy, Roles & Responsibilities
  • Employee Information Database with Advanced Search
  • Organization Chart
  • Pay Structure & Appraisals
  • Online Self Service Portal - ESS
  • Online Policy Documents
  • Induction Kits (upload only)
  • Holiday Lists
  • Downloadable Online Forms
  • Online Leave Application
  • Online Requisitions
  • Travel Requisitions
  • Claims & Reimbursements
  • Attendance [Attendance Integration / Excel Upload for Online Attendance]
  • Salary Slips (Generated from Tally)
  • Time Sheets
  • Recruitment
  • Resume Database
  • Asset Tracking & Helpdesk
  • Online Task Assignment and Tracking
  • Document Management
CRM & Sales Force
  • Business Administration & Master Data Management
  • Marketing Module
  • Campaign Management
  • Customer Segmentation
  • Team Definition
  • Sales Targets - Organization & Team targets
  • Customer Service
  • Query Management
  • Document Management
  • 360 degree customer information view
  • Sales Force Automation
  • Territory Management
  • Define Sales Team & Organizational Hierarchy
  • Define Organization Level Targets
  • Assign Targets to Sales Team or Individual Sales Person
  • Map Area / Territory to Sales Team
  • Opportunity Management / Sales Lifecycle
  • Customer Profiling
  • Create Visit Plan and get approval on the monthly visit plans
  • Capture visits made with customers
  • Daily Reporting
  • Lead/Opportunity Interactions can be captured
  • Tasks, Meetings and Follow-up Reminders
  • Calendar
  • Contact Management
  • Expense / Voucher Management
  • Client Feedback module
  • More than 50 readymade Reports
Service Desk Module
  • Message Broadcasting on the Portal as Announcements
  • End User Call logging from their browser
  • Customer Call logging from their browser ‐ authenticated by customer or contact
  • Close / Reopen Call / Resolution text entry / Add Attachments
  • Call Categories
  • End User Management through database
  • Full audit trail of Events
  • Customer details, Contacts Services enquiry from ticket
  • Monitor Call Progress & Pending Calls through Reports
  • Email notifications
  • Build Knowledge Base & Search
  • Call volume analysis
  • Reports
  • Graphical Representations using 3D charts
Document Management
  • Allows to share documents online
  • Assign access rights to documents
  • Role & user based access
  • Read / Change / Delete rights
  • Version control
  • Search for documents
  • Build a knowledge bank
Supplier Relationship & Vendor Management
  • Manage Vendors
  • Manage Contracts
  • Vendor Rating / Feedback
  • Blacklist Vendor
  • Compare Quotations
  • Raise RFP
  • Issuing Online Purchase Order
  • Online Order Status
  • Shipment Tracking
  • GRN
  • Invoicing
Purchase Management
  • Indent
  • Quotation
  • Quotation Comparison
  • Purchase Order
  • Reports
  • Branch Reports
  • Vendor Reports
  • Vendor Product Report
  • Quantity Discount Report
  • Purchase Contract
  • Print Purchase Orders
  • Product Receipt Reports
  • PO by Vendor
  • Overdue PO
  • Expected Deliveries
  • Partial Delivered Reports
  • Pending PO Reports
  • Vendor Performance Report
  • PO Receipts by Status
Manufacturing
  • Master Data
  • Material Master
  • Bill Of Material
  • Routings
  • Work Center
  • Material Requirement Planning
  • Job Scheduling
  • Production Orders
Inventory Management
  • Product Master
  • GRN Details
  • Product Requisition
  • Purchase Returns
  • Sales Return
  • Track Goods Movement
  • Internal Transfers
  • Reports
Material Management
  • Storage Location
  • Material Master
  • Purchase Order
  • Purchase Requisition
  • Request for Quotation
  • Contracts
  • Scheduling Agreement
  • Inventory Management
  • GRN
  • Goods Issue
  • Transfers
Sales Order Processing (Sales & Distribution)
  • Principal Master
  • Product Master
  • Inventory with Barcoding
  • Customer Master (CRM)
  • Customer Inquiries
  • Customer Orders, POs
  • Invoices
  • Payments
  • Local or Import Order
  • Contact Principal
  • PO Information
  • Terms Information
  • Bank Guarantee Information
  • Specific Instructions
  • Order Approval or Rejection
  • Manage POs, Invoices & Payments to Principal
  • Reports
  • Customer Reports
  • Enquiry Report
  • Enquiry Conversion
  • Ship To Report
  • Price Matrix
  • Sales Contract
  • Customer Item
  • Sales Person Analysis
  • Target V/s Actual Sales Achieved
  • Sales Variance
  • Gross Profit
  • Sales Order History
  • Local Sales
  • Sales Register
  • Sales Commission
  • Sales Order by Customer
  • Sales Analysis
  • Invoices
  • Sales Order by Product
  • Commission Payable Report
  • Shipment Overdue Report
Financial Accounting
  • Manage Vendor Invoices
  • Vendor Payment Schedules
  • Raise Client Invoices
  • Client Payment Schedules
  • Track Payment to Vendors
  • Track Payments by Clients
  • Export data from system to Excel to PDF for easy portability
Mobile Sales Force Application
  • Core features:
  • View Meetings & Today’s schedules
  • Alerts, reminders & Push Notifications
  • View & Track Leads
  • View & Track Opportunities
  • Track Customers & Orders
  • Visit Tracker & Daily Reporting
  • View Reports & Graphs
  • Management Team’s Application
  • Dashboard
  • Sales Force Reports
  • Orders
  • Sales
  • Outstanding – Receivables & Payables


For any inquiries about our services, mail us on: info@centiment.in